• Mon - Sat 8:00 - 6:00 pm
  • 2701 S. Maple Ave., Marshfield, WI 54449
  • 715-387-1200

Careers

Join Our Family

What’s a career at Wheelers Family Auto Group all about? Taking care of people. Since we opened our doors almost 60 years ago, our singular focus has been supporting each other, so we can best serve our customers. It’s a simple idea that leads to amazing careers for those who choose Wheelers. .

When Ann & Dan Wheeler founded our company,  they simply wanted to do the right thing – for their customers and their employees. Their vision was formalized into eight core values. They’re the guiding force behind how we do business. The way we treat our customers. And how we treat each other. Together, these values are our compass. Leading you and the entire Wheeler family toward success.

Learn more about the career opportunities below.

Your Career Opportunities at Wheelers Family Auto Group

Sales & Support Positions

The Business Development Center Service Manager supervises a team that answers all incoming calls to the dealership customer care center.

The Customer Service Coordinator, works with our sales and services departments to schedule appointments and build awareness of product offerings to our customers. 

Do you like helping people? The Finance and Insurance manager works with the sales floor and the customer to insure that each delivery meets the expectations and provides a though after sales experiance for our guests.

Automotive Product Specialist Job Role: To assist our guests in the search of the best vehicle to match their individual lifestyles. Sell automobiles by understanding and demonstrating the characteristics, capabilities and features of the vehicles allowing for the guest to make their best buying decision.

Serves as a front-line representative for the dealership. Greets customers as they enter the showroom, answers basic inquiries, and directs them to the appropriate party.

Service & Support Positions

The Auto Body Technician is responsible for repairing all assigned vehicles. Damaged vehicles should be restored to pre-accident condition, following the written repair order and operational excellence processes. The Body Technician plays a key role in delivering on promise of speed, quality and customer satisfaction.

Summary
Develops business through insurance adjusters, customers, and other sources to assure an adequate sales volume. Provides a reasonable department operating profit, and maintains customer satisfaction standards while controlling expenses. Directs the activities of body shop employees in performing body repairs, including meeting time schedules and productivity levels and maintaining quality standards.

Essential Duties
  • Forecasts goals and objectives for the department and strives to meet them.
  • Hires, trains, motivates and monitors the performance of all body shop employees.
  • Prepares and administers an annual operating budget for the body shop.
  • Directs and schedules the work of all body shop employees.
  • Establishes and maintains good working relationships with insurance adjusters.
  • Establishes and maintains good working relationships with customers to encourage repeat and referral business.
  • Implements aggressive marketing plan to increase body shop business.
  • Monitors technicians’ daily productivity reports and corresponding payroll records.
  • Gives fair estimates on costs and time required for body work.
  • Follows up on parts department orders to ensure parts availability.
  • Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.
  • Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
  • Checks quality of completed work.
  • Handles customer complaints immediately and according to dealership’s guidelines.
  • Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly and filed or distributed to the appropriate parties.
  • Prepares final billing for completed repair orders.
  • Controls accounts receivables for body repair work.
  • Understands, keeps abreast of and complies with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know etc. Provides necessary training.
  • Ensures that proper safety equipment is available and being used properly.
  • Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
  • Monitors the maintenance of paint booths, frame straightening equipment, and other large fixed assets to ensure long-term usage and value.
  • Keeps abreast of new equipment and tools available and recommends purchases.
  • Ensures that the work areas and customer waiting area are kept clean.
  • Attends managers meetings.
  • Maintains professional appearance.
  • Other tasks as assigned.


Marginal Duties
[If applicable.]

Supervisory Responsibilities
[If applicable.]

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
•        High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
•        One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
•        Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
•        Bachelor’s degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
•        Two to four years related experience and/or training; or equivalent combination of education and experience.
•        Four to ten years related experience and/or training; or equivalent combination of education and experience.

Language Skills
•        Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
•        Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
•        Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups and/or boards of directors.

Mathematical Skills
•        Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
•       Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability
•        Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
•        Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
•        Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs etc.) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.

Certificates, Licenses, Registrations

Automotive Service Excellence (ASE) Certifications
•        Automatic Transmission/Transaxle Certification for Auto/Light Truck
•        Brakes Certification for Auto/Light Truck
•        Electrical/Electronic Systems Certification for Auto/Light Truck
•        Engine Performance Certification for Auto/Light Truck
•        Heating and Air Conditioning Certification for Auto/Light Truck
•        Manual Drive Train and Axle Certification for Auto/Light Truck
•        Suspension and Steering Certification for Auto/Light Truck
•        Damage Analysis and Estimating Certification for Collision Repair
•        Mechanical and Electrical Components Certification for Collision Repair
•        Non-Structural Analysis and Damage Repair Certification for Collision Repair
•        Painting and Refinishing Certification for Collision Repair
•        Structural Analysis and Damage Repair Certification for Collision Repair
•        Assembly Specialist Certification for Engine Machinist
•        Cylinder Block Specialist Certification for Engine Machinist
•        Cylinder Head Specialist Certification for Engine Machinist
•        Brakes Certification for Medium/Heavy Truck
•        Diesel Engines Certification for Medium/Heavy Truck
•        Drive Train Certification for Medium/Heavy Truck
•        Electrical/Electronic Systems Certification for Medium/Heavy Truck
•        Gasoline Engines Certification for Medium/Heavy Truck
•       Heating, Ventilation and Air Conditioning Certification for Medium/Heavy Truck
•        Preventive Maintenance Inspection Certification for Medium/Heavy Truck
•        Suspension and Steering Certification for Medium/Heavy Truck
•       Automobile Parts Specialist Certification
•        Medium/Heavy Truck Parts Specialist Certification
•        Air Conditioning Certification for School Bus
•        Body Systems and Special Equipment Certification for School Bus
•       Brakes Certification for School Bus
•        Diesel Engines Certification for School Bus
•        Drive Train Certification for School Bus
•        Electrical/Electronic Systems Certification for School Bus
•        Suspension and Steering Certification for School Bus
•        Advanced Series—Automobile Advanced Engine Performance Certification
•        Advanced Series—Truck Advanced Electric Diesel Engine Diagnosis Certification
•        Light Vehicles—Compressed Natural Gas Certification for Alternate Fuels

I-CAR Certificate of Advanced Training
•        Advanced Vehicle Systems
•        Aluminum Repair, Replacement and Welding
•        Detailing
•        Electronics for Collision Repair
•        Executive Seminar
•        Finish Matching
•        Glass Replacement
•        Plastic Repair
•        Steering and Suspension
•        Understanding Collision Repair
•        Workplace Hazardous Materials

Manufacturer Training
Paint Manufacturer Training
State Emission Certification
State Sales License
State Vehicle Inspector Certification
Valid Driver’s License

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Join Our Team
Sells parts to all customers, over the counter, through the shop or on the phone.

Great Candidates

  • Retail Clerk
  • Experienced Waiter
  • A

The Car Detailer is responsible for the care and maintenance of the cars on the lot. This includes vacuuming and prepping the cars, shuttling cars to and from car washes and dealerships for servicing, car transports to and from offices, checking fluid levels, and changing tires.

Wheeler Family Auto Group seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address to contact us about your interest in employment.

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